IT Services

Don’t be held back by your network

You shouldn’t be a held back by the costs and constraints of maintaining your network. By casting aside the old I.T. support model, you can start paying for results not disasters.

With ScapeMonitor Scapecaster will be responsible for the reliability of your network. Our fixed-rate monthly plans eliminate the guesswork of network costs. Our best practices methodology, ensures that your network will have unparalleled uptime, with an ROI you can immediately see. We also provide unlimited support, so you no longer pay for your network problems.

With Scapecaster’s ScapeMonitor you can stop worrying about your network and focus on your business.

Contact us to receive a free network assessment.

ScapeMonitor Services Virtual IT Manager
blue24x7x365 Network monitoring blueRemote Helpdesk Support
blueAvailability status and notifications blueOnsite Support
bluePerformance reporting blue24x7x365 Emergency support
blueTechnical support blueScheduled Proactive Maintenance
bluePatch Management blueNetwork Technology Assessment
blueRemote Support Manager blueVirtual CIO Meetings
blueRemote Environment Manager blueDedicated Account Manager
  • ScapeMoniter Provides

    Realtime Monitoring

    • Internet connectivity and service quality
    • Backup status and quality of archived data
    • Virus, spyware and spam protection updates
    • Performance tuning and predictive failure monitoring of all critical hardware

    Preventative Maintenance

    • Proactive patch and driver management to ensure security and high performance
    • Error log checks and anomaly correction before server or e-mail failures occur
    • Scheduled backup and restore testing to make sure your data can be recovered
    • Battery/Power Failure testing and maintenance
    • Scheduled hardware component replacements before failures occur
  • Virtual IT Administrator Provides

    Planning and Performance

    • Our CIO services will help you identify your network costs and help you identify technology assets you may not be utilizing. We can help you plan an I.T. budget and plan.
    • Network design and security analysis
    • Predictable monthly costs
    • Regular network reliability reports and performance reviews to ensure unparallel uptime.
    • Emergency response typically within minutes and at most within 4 hours
    • Assistance with regulatory compliance

    Realtime Monitoring

    • Internet connectivity and service quality
    • Backup status and quality of archived data
    • Virus, spyware and spam protection updates
    • Performance tuning and predictive failure monitoring of all critical hardware

    Preventative Maintenance

    • Proactive patch and driver management to ensure security and high performance
    • Error log checks and anomaly correction before server or e-mail failures occur
    • Scheduled backup and restore testing to make sure your data can be recovered
    • Battery/Power Failure testing and maintenance
    • Scheduled hardware component replacements before failures occur

    Installations and Upgrades

    • New-Hire installs and configuration
    • Operating system and software upgrades
    • Planned or required software deployment
    • Hardware and software specification and acquisition

    Contract Administration

    • ISP contracts and renewals
    • Software licenses administration
    • Domain name transfers and renewals
    • Hardware warranty maintenance
    • Point of contact for technology vendors

    Unlimited Support

    • Highly-qualified USA-based staff
    • 24x7x365 phone and “remote control” support
    • On-site support when needed
    • Coverage for all equipment and users